For support and service services

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Providing exceptional support requires fast and precise solutions. With Vadio you can:

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🏗️ Carrying out remote inspections

Use video calls to inspect properties with tenants or contractors — wherever you are.

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🎥 Visual Troubleshooting

Solve problems faster with live video calls, so customers can show you exactly what they're experiencing.

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🤝 Screen sharing for guidance

Guide customers through software interfaces, settings or processes in real time.

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📂 Efficient documentation

Record calls and generate AI-powered summaries for internal follow-up or customer reference.

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Example: A fiber provider can use Vadio to guide customers in troubleshooting connection problems, check flashing lights or configure equipment -- all without the need for a technician visit.

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🛠️ Technical support

• For IT and telecom: Use video to remotely diagnose hardware issues and reduce the need for technician visits.
• For Electronics: Help customers install or troubleshoot devices with live visual guidance.

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🏢 Property management and maintenance

• For property managers: Assist tenants with maintenance issues by visually assessing the situation before sending a team.
• For entrepreneurs: Streamline problem reporting and solution approval with real-time video calls.

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🏥 Health and well-being

• For telehealth providers: Provide remote consultations where patients can share concerns or symptoms visually.
• For personal trainers: Provide virtual workouts with live feedback on technique and form.

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🛍️ Retail and E-Commerce

• For online stores: Help customers with product setup, troubleshooting or returns via video tutorials.
• For store employees: Train employees across locations with live video demonstrations.

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🎓 Education and training

• For schools: Offer virtual office hours or tutoring classes.
• For business education: Deliver interactive workshops and demonstrations with Vadio's screen-sharing and recording features.