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Vadio

See what the customer sees. Document it. Turn it into a job.t

Use Vadio when you need to see what the customer actually needs before you can solve the task, provide a quote or make a decision. The customer shows you the problem on video, or you go out to them. Vadio takes care of the rest: report, quote, booking and invoice.

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The Vadio dashboard: new leads, upcoming video calls and today’s agenda

Problem we solved

Three problems Vadio solves, regardless of industry.

Scattered inquiries

Do you receive inquiries that are not followed up on?
Calls, forms, emails, and bookings arrive in different places. Without one shared overview, ownership becomes unclear and important follow-ups are easily missed.

Cost:

Slower response timeLost opportunities

Unnecessary travel

Do you have to travel to the customer to see the problem?
Descriptions over the phone are often incomplete or easy to misunderstand. Technicians have to travel to the site just to identify the fault and plan a return visit.

Cost:

Unnecessary travelDelays & repeat visits

Manual admin

Do you spend your evenings on reports and documentation?
Images, notes and customer information are scattered across devices and inboxes. When every job requires manual work afterwards, reporting becomes slow, inconsistent and incomplete.

Cost:

After-hours adminIncomplete records

Our solution

See how Vadio solves problems in your industry.

forbusiness

Example case for electrician company

Kari needs to repair an electric car charger, and Ola works for you.

Vadio for electricians

Step 01: Customer request

Kari asks for help

Kari fills in the request form on your website and describes the charger that has stopped working. The request lands straight in Vadio with her contact details and address.

Outcomes

Delivering optimal solutions that reduce time, travel, and emissions.

  • 20 hours

    Total time saved

  • 4,500 miles

    Travel avoided

  • 312 Kg

    CO₂ saved

AI reports and offers

You take pictures. Vadio writes.

At the customer's location, you take photos, film and voice notes. Vadio creates a draft report based on their checklist, and a quote with prices from their own price list. What Vadio is not sure about, you get as a question, not as a guess.

  • Ready-made checklists for electrical, fire and property. Create your own for everything else.
  • Each version is retained, and you see who changed what.
  • A fixed number of reports is included in the price. No additional charges.
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Features

Use the parts you need. The rest can be left.

Inquiries and customers
All inquiries in one list. Company information is retrieved from Brønnøysund.
Video calls
The customer shows, you see. Recordings, screenshots and a report on the case.
Inspection and report
Checklist on tablet or photos from mobile phone. The report is written.
Offers with signing
From their price list. The customer signs on the mobile phone.
Booking on the website
The customer chooses the time themselves and receives an SMS.
Forms
Complaints, inquiries, error messages. The answers become cases.
Jobs and invoices
Job list with status. Invoice from Vadio or in Tripletex.
Customer portal and app
The customer sees the status themselves. You have everything in your pocket.

For chains

Are you a chain? Enquiries will be directed to the correct member.

An inquiry to the chain goes to the nearest member company. If no one responds within 12 hours, it moves on. The chain office checks the status of everyone, while each company keeps its own customers.

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project

FAQ

Frequently asked questions

Vadio is a visual collaboration platform that helps businesses carry out inspections, provide support, clarify jobs, and document work remotely using live video.

Still have questions? Contact our support

Is your industry not mentioned?

Tell us what you need to see before we can fix it. We'll set up Vadio for you together. Book a demo with our business developer

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