NewVadio is available on mobile. View jobs, document site inspections and follow up with customers in Vadio Connect.Read about the app
Vadio

Get an overview of customer inquiries, site visits and jobs

Vadio is a customer management system for businesses that provide services, site visits and inspections. See the problem with the customer over video, or document the site visit on location. Gather customer details, photos, reports and quotes in the same case, making it easy to follow up on the work.

Try free for 14 daysBook a demo
The Vadio dashboard: new leads, upcoming video calls and today’s agenda

Problem we solved

Spend less time searching and following up manually

Scattered inquiries

Inquiries left unattended
When requests come in by phone, email and your website, it is easy to lose track. In Vadio, you can see which cases are waiting and who is following them up.

Cost:

Slower response timeLost opportunities

Unnecessary travel

Trips that could be clarified by video
A short video call can provide a better basis for planning the visit. See what the customer means, ask for more details and assess what needs to be examined on site.

Cost:

Unnecessary travelDelays & repeat visits

Manual admin

Documentation that has to be written afterwards
Take photos and notes as you go. Vadio gathers the material and can create a draft report for you to review before sending it.

Cost:

After-hours adminIncomplete records

An example

How an inquiry can become a completed job

  1. 01

    Request

    The customer sends a request from your website.

  2. 02

    Responsibility

    An employee takes responsibility for following it up.

  3. 03

    Clarification

    You clarify the need by video or during a site visit.

  4. 04

    Quote

    You review and send a quote based on your own price list.

  5. 05

    Quote accepted

    The customer accepts the quote on their phone, and you plan the work.

  6. 06

    Documentation

    You document the job and follow up on further invoicing.

Our solution

See how Vadio solves problems in your industry.

forbusiness

Example case for electrician company

Kari needs to repair an electric car charger, and Ola works for you.

Vadio for electricians

Step 01: Customer request

Kari asks for help

Kari fills in the request form on your website and describes the charger that has stopped working. The request lands straight in Vadio with her contact details and address.

Outcomes

Delivering optimal solutions that reduce time, travel, and emissions.

Calculate your savings

  • 20 hours

    Total time saved

  • 4,500 miles

    Travel avoided

  • 312 Kg

    CO₂ saved

AI reports and offers

Document as you go and get help with the report

Use checklists, photos, video and voice notes from the site visit. Vadio uses artificial intelligence to create a draft report from the material. You assess the findings, edit the content and approve the report before sharing it.

Try Vadio - free

Features

Choose the features you need

Customer follow-up
Gather inquiries, contact details and follow-up in one place.
Video calls
Let the customer show the problem from their phone.
Inspection and report
Document findings and create reports from the site visit.
Quotes and signing
Send quotes that the customer can accept on their phone.
Online booking and forms
Let customers book a time or submit information from your website.
Jobs
Track responsibility, status and documentation throughout the job.

Pricing

Starting at just NOK 290 per user each month.

You can purchase sales and inspections additionally per company, NOK 299 and NOK 199 per month. Chains get their own agreement. Everything can be tried for free for 14 days.

View price detailsBook a demo

FAQ

Frequently asked questions

Vadio is a customer management system for businesses that carry out service work, inspections and checks. You can gather enquiries, talk to the customer by video, document inspections, and follow up on reports, quotes and assignments.

Still have questions? Contact our support

See how Vadio can fit into your workday

Tell us how you receive inquiries and follow up on jobs today. We will show you which parts of Vadio could be useful for you.

Book a demo