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Vadio

Plumbing, heating and cooling

Hear the noise on video before you drive. Bring the right part.

The customer books the service themselves, you see and hear the unit on video, and head out with the right part in the van. The service agreement reminds you when it is due.

Plumbers, refrigeration and heat pump installers, ventilation.

A video call in the Vadio app with the customer’s installation and a checklist

An example

Per has a noisy heat pump. Nina is a service technician.

  1. 01

    Per books it himself

    A service slot on your website, with the note “noisy when it starts”.

  2. 02

    Nina calls on video

    She hears the noise before she leaves, and brings the right part.

  3. 03

    On site

    She replaces the fan and takes two photos of the unit.

  4. 04

    The report writes itself

    Vadio writes it from the photos. Nina corrects one line.

  5. 05

    Service agreement

    Per says yes to a yearly service. The unit gets a reminder in twelve months.

  6. 06

    Invoice

    Goes from Vadio to the accounts the same day.

Sound familiar?

Three things you can stop doing.

Wasted trips to see what is wrong
A five-minute video call shows you the unit. You screenshot the rating plate and order the part before you leave.
Service agreements that slip
Every unit has its own history and reminder. Vadio alerts you twelve months after the last service.
Customers calling to book
The customer picks a time on your website and gets a text. The booking becomes a case with the customer already filled in.

What you use

The parts that fit, and the ones you can skip.

You can skip: certified NEK 405 reports, chain features.

  • Booking on your website, with services and times.
  • Video calls with the recording and screenshots on the case.
  • Units per customer, with history and a reminder of the next service.
  • Reports from the photos, offers from your price list.
  • Invoices from Vadio or Tripletex.
A Vadio case with the call recording, screenshots and the report

Ready from the start

Checklists and forms for your trade.

Pick your industry when you start and these are waiting. Change them however you like.

Try free for 14 days

Heat pump service

Filter, outdoor unit, refrigerant, operation, with photos per item.

  • Ready

New heat pump inspection

Indoor and outdoor placement, cable route, power needs, with offer lines.

  • Set up when you start

Service agreement

A yearly service with a reminder per unit.

  • Ready

Fewer wasted trips from next week.

14 days free, for the whole company.